Anne N.
“If only Dr. Burgess accepted human patients! She, and everything about Healthy Paws, is absolutely amazing, and I feel so incredibly lucky to have found her. My husband and I adopted our first puppy, Jack, four years ago. He came to us with quite a few issues, one of which was a pretty serious recurring health issue. We started out at a large veterinary clinic. While it had convenient hours, we found ourselves there at least twice a month, always seeing a different vet who offered the same treatment plan that hadn’t worked in the past.Thankfully, our dog walker recommended Healthy Paws. I could tell that we hit the jackpot when we called to schedule Jack’s first visit. After experiencing the most pleasant customer service and getting an appointment on the books, Dr. Burgess herself called us back and spent over an hour on the phone with us learning about Jack’s medical history and explaining her treatment plan. When we went for our visit, we were greeted by an amazing office staff and noticed that each and every detail was carefully thought out. For instance, each treatment room has floor-to-ceiling windows so the pups don’t get nervous about being enclosed. While Dr. Burgess examined Jack in a homey and clean treatment room, he was given a Kong filled with special treats to keep him happy and occupied. Dr. Burgess took her time with him (and us), and we learned so much about Jack and his health. And after just one visit, she figured out the solution to Jack’s ongoing health issues. We can always get in for an appointment. We never have to wait more than 5 minutes to be seen. Someone, often Dr. Burgess, always calls to follow-up if Jack has had a procedure. We never feel rushed. And we ALWAYS feel like family. This place is so above and beyond anything I could have ever imagined; you owe it to yourself and your furry family member to schedule your first appointment with Dr. Burgess.”
